World of Tanks Support

18

Known Issues Patch 9.18

techworks

WG compiled a list of possible issues you may face.

Error joining battle

Some tanks may face the error: The current vehicle is not ready when attempting to join battle.

Cause:

Modules show up as mounted in module slot, despite not being researched.

This issue is under investigation

T-34 is not Elite despite all modules and proceeding vehicles researched

This issue is under investigation

Gold not compensated on light tanks moved From: tier 8 To: tier 9

This issue is under investigation

Reusable consumables

Typo in patch notes. Recharge is 90s, not 60s.

Stun icon displays incorrect tooltip header

In Battle Results, hovering over the stun icon displays incorrect tooltip header.

Planned fix with micropatch.

Pre-patch Elite light tanks

You may find Accelerate crew training active by default on pre-patch Elite Light tanks.

Spähpanzer Ru 251: Error joining battle

Display error. The top engine is not mounted nor researched, even though the Engine slot is showing Tier 9 Engine mounted.

Solution:

  • Manually mount the Tier 9 Engine.

Common post patch problems and solutions

I am missing Equipment

Equipment going missing after a patch mostly relates to:

  • Camouflage Net
  • Binocular Telescope
  • Toolbox

From our experience, this is caused by:

  • Garage mods misplacing or creating the illusion that you had more Equipment.
  • You or someone else with access to your account, moved or sold Equipment.

No patch delete equipment. Should a patch remove Equipment, the patch notes will reflect this change.

The game settings or the cache are corrupted

Please delete the game cache (this will reset game settings):

  1. Press Win+R
  2. Type “%appdata%\wargaming.net”
  3. Delete the World of Tanks folder

The graphics driver is outdated

Please make sure to use the recommended graphics card driver:

NVIDIA

  • GeForce 400 Series and newer – 376.33
  • GeForce 200 Series and older (released in 2009 or earlier) – 342.01

AMD

  • RX 470/480 – known crash issues under investigation; driver Crimson Edition 16.11.5 Hotfix seems to have brought some stability improvements.
  • Radeon HD 7700-7900 Series, R5 240, R5 300, R7 200+, R9 200+ – Crimson Relive 17.1.1
  • Radeon HD 5000-7600 Series – Catalyst 15.7.1
  • Radeon HD 2000-4000 Series – Catalyst 13.9 (WinVista/7), Catalyst 14.4 (WinXP)

Mods

Mods and specially old mods, can cause lots of trouble.

Check this article to start the game in Safe Mode (without mods) and make sure all your mods are up to date.

Wargaming.net is not responsible for mods updates.

My issue is not listed

Should you have another kind of issue, please Contact Support

Include the following information:

WGCheck reports listing mods won’t be considered. Make sure the issue persists with no mods and with a fresh game client installation.

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18 comments on “World of Tanks Support

  1. Jan Korsten says:

    What a great patch, I already wondered where my free XP had gone.




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  2. Bricktop says:

    Well my RU is still gathering elite xp which I can’t research Rhm with.
    Also, new matchmaking is a joke. I’ve seen maybe 4 “3-5-7” battles in 2 days. Majority are 1 level battles which are just dumb. Anyone else?




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  3. I have an issue. How do I uninstall 9.18 and go back to 9.17.1 ?




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    • wot121 says:

      You uninstall WoT then install it again. Check version number. If not 9.17.1 you try again and again until you get it.

      Or you just gtfo and never comeback! Who cares, really?




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  4. mirotordaji says:

    when I try to enter battle my screen freezes and it keeps running “joining battle” but nothing happens….happened with M53/55 yesterday and today




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  5. Dawn says:

    Hmm… almost feels like this Patch was rushed out the door…

    Niet. Petch iz stronk of Programmink. Da buying Defender fixes all problems!




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  6. Noidea says:

    Its good to know that yet again WG can not produce a product that is not fucked up! This patch was too big, and should have been 2 or maybe 3 smaller ones so they could MAYBE get it right. WTG guys.




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  7. Zarax says:

    How about my m37 gathering no xp and having no xp? 0, zero, nada, nothing!




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  8. Equipment going missing after a patch mostly relates to:
    -Camouflage Net
    -Binocular Telescope
    -Toolbox

    I lost it for a minute there laughing my head off haha, I remember when I too was a noob and tried buying binocs for most of my tanks XD




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  9. Sir_Lanzenschrott says:

    And one other thing.
    Don´t know wether i was the only one, farming XP on my LTTB, and after the patch release … yes, you guessed it, the XP was still with the LTTB, not with the LTG as it should have been, concerning the patchnotes.




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  10. Anonymous says:

    server 1 crash yesterday and thursday too,went more then 45mins to login back again.




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  11. Bill grey says:

    All arty ammo bought with cr +gold stolen by wg during patch.
    Not in patch notes…
    So i guess youre falable, but are you able to admit your mistake?

    Id say yes.
    Its your mm corruption youll never acknowledge.
    Moved from player wr unbalancing, to good tank shit tank mm unbalancing.

    Oh no wg, the secrets out.




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  12. Madmickarm says:

    Don’t do the update. WE LIKE IT AS IT IS. If you do you are going to cut your own throats. Quite a lot of players WILL DELETE THE GAME. Do you want to lose everything.
    NO TO NEW EQUIPMENT UPDATE
    DON’T RUIN WHAT YOU GOT




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