Markus Schill Message to the Community

Hello,

here’s a message I waited all day for from Markus Schill, the General Manager of Europe, there’s a public statement given to the player base but I will share with you the one sent to the Community Contributors:

Dear Contributors, last week’s controversy about SirFochs video and my team’s threat, that Wargaming would go through YouTube directly to take down the aforementioned video if he did not remove it himself, has left many of you wondering what the official stance from Wargaming is. Florian Mentl – Head of the European Community Team – has consequently clarified that this threat was indeed made – he and Ph3lan both apologized for this clearly unacceptable threat and have re-assured you that Wargaming will not take such action under any circumstances involving your opinion (or that of anyone else) on publicly released content. I would also like to add my personal apologies for this misstep. When it comes to the contributor program itself – we do want to work with you as very important and committed members of our game communities. Your content enriches the community experience and gives players a space to discuss and share their passion with yours and our own. More than that we look at the contributor program as a place where we can openly and actively discuss and engage your own and your fan base’s opinion about new features released into the game. As such we give you regularly early access to content for review and feedback. We never wished to censor your opinions and if that was the impression you had last week – I sincerely apologize for that. In fact we are more than interested in your honest opinion and we wish to have an open dialog about it with you.
 
It is very important for me to make this absolutely clear: Wargaming will not take copyright action against opinions based on our publicly released content. Before writing this letter I have clarified Wargaming’s global position on this topic with the Product Director for World of Tanks – Thaine Lyman, North American’s General Manager Jay Cohen, the Head of Global Publishing – Evangelos Georgiou and our Chief Executive Officer – Victor Kislyi. Lastly I also want to apologize for the statement which was given to some media outlets over the weekend – this statement contained unsubstantiated allegations towards the content of videos from our previous Community Contributor SirFoch – this statement was ill-advised, false and while it cannot be undone, we do want to apologize for it. We have been taking a hard and thorough look at how much went wrong in our actions and reactions in this situation and in conclusion there are many takeaways for us to learn from and improve our processes. While we do take these learnings, I hope to be able to count on your support in keeping us honest. In closing I wanted to take a moment to thank you personally for your contributions over the past years. I am looking forward to meeting many of you in June at the Tankfest Contributors Day.
 Kind regards
Markus Schill General Manager & Head of Publishing Europe

 

It was pointed out to me that this message did reach as far as Viktor Kislyi even although he didnt sign it which was, to my beliefs, the right course of action given that the last time he stepped in the promises weren’t really met.

I need to point out that on my previous article “To be Blatantly Honest?” I wasn’t doing a “NA VS EU”, in fact, I wrote things in a way in an attempt and hopes of having these and other servers being more communicative with one another which is something that is seriously lacking in the company so far. Such lack of communication can only result in fuckups that could have been easily avoided with a 5min voice call and even if it’s not the case, players will perceive them as two kids not speaking to each other because they are throwing a tantrum. I honestly hope that these different channels in the company realise that are giving themselves and of course the whole company a bad image by acting in such way.

And to give you more context will be quoting an answer I gave to one of your comments earlier about what made me change my views:

“While I understand your opinion we may be separated because we are seeing this from different perspectives, an inside and an outside one that is. WG EU has handled the aftermath situation well, both sides acknowledged what they did and Foch got his sorry, WG NA in the other hand spoke about something to the media they had no idea of what was truly about without checking with WG EU first but what really got on my t!ts was the fact that they stood their ground not once but twice on believing that is okay to abuse the copyright system and the fact that they tried to put SirFoch under the bus. You can make a mistake once but do it multiple times and it becomes a decision. I don’t separate offices to go on a witch hunt, I couldn’t give a damn which office gave the false accusations, I said earlier in this comment section that it could be “WG Saturn for all I care” I do it to prove that is a clear lack of communication between the different company channels and to have changes you need to enlight them in this manner sometimes. I can assure you the company will work on ways to fix this, they told me a few hours ago (when I went on a sort of an angry rant in close doors with them about this).”

I have to admit I nearly flipped the table and walked away earlier today because I wasn’t seeing guarantees that some other office, whatever office it may be,  wouldn’t put me or one of my colleagues under the bus like it happened to SirFoch in statements given to the media (to Kotaku and Jim Fucking Sterling). Because for all the trust I have in Florian, the Head of PR in EU, he is powerless if another server tries to intervene like it happened in this situation. He did let me know that a statement was coming today from Markus so I waited but If I didn’t get guarantees that such would never happen rest assured I would be giving “Toodalo” to the CC program.

I am satisfied with what Markus and the other lads had to say, in particular:

“It is very important for me to make this absolutely clear: Wargaming will not take copyright action against opinions based on our publicly released content. Before writing this letter I have clarified Wargaming’s global position on this topic with the Product Director for World of Tanks – Thaine Lyman, North American’s General Manager Jay Cohen, the Head of Global Publishing – Evangelos Georgiou and our Chief Executive Officer – Victor Kislyi. Lastly I also want to apologize for the statement which was given to some media outlets over the weekend – this statement contained unsubstantiated allegations towards the content of videos from our previous Community Contributor SirFoch – this statement was ill-advised, false and while it cannot be undone, we do want to apologise for it.”

Those are the words I wanted to hear and made me decide to remain a Community Contributor.

 

Also, before I wrap this up, I spent quite a lot of time answering questions and clarifying things with the community, in particular on Reddit. As for I am quite happy that managed to clear some ancient misunderstandings with people like Milkyman (if you don’t know is content -but you like tank skins- do check him out) as example, I still noticed that the majority had missed/did not understand the true intentions of my words and I want you to know, Redditors, forumites and every other SR reader that you are more than welcome to reach me out for conversations. I will be more than happy to speak with you because you would be surprised how more often than not we are on the same page.

  • You can always email me at ritastatusreport@gmail.com
  • I’m also quite active on Discord nowadays, RSR has its own discord with well over 600 members: https://discord.gg/mu9rXc5
  • If on Reddit just use the nickname tagging so that it appears on my notifications to summon me.
  • Or just the comment section here on Status Report

With the help of the other RSR authors, I am currently quite focused on having a closer relationship with you, the community.

Thank you,

Rita Sobral

And thank fuck this is over…
Liked it? Take a second to support Rita Sobral on Patreon!