WoT – Known Issues Patch 9.19.1

From WoT Support.

We compiled a list of possible issues you may face as well as their potential solutions or workarounds, when applicable.

List of Known Issues

This list will be updated when we have more information to share.

Common post patch problems and solutions

  • I am missing Equipment
  • The game settings or the cache are corrupted
  • The graphics driver is outdated
  • Mods

techworks

Known Issues

After choosing bootcamp from the menu, player is not transferred to this mode.

Solution:

  • Log out from the game and log in again

This issue is under investigation

Post-battle notification is not displaying map, on which battle was played.

Under investigation.

Marks of Excellence are missing or are incorrect on vehicle.

Solution

  • Play one battle on this vehicle

Unable to close the settings window.

Solution:

  • Close the game using Alt+F4
  • Remove preferences:
    Press Windows key + R and type %appdata%\wargaming.net and delete the World of Tanks folder.
  • Run the game

Planned fix with a micropatch.

Unable to complete some parts of the Bootcamp (XVM users).

Solution:

  • Run the game in Safe mode or remove mods

XVM team is working on fix.

SPG players are able to create dynamic platoons with more than 1 SPG.

  • Not a bug. Players are able to create them in battle, but they are not able to join to the battle in such platoons

SPG players are able to create dynamic platoons with more than 1 SPG.

  • Not a bug. Players are able to create them in battle, but they are not able to join to the battle in such platoons.

Common post patch problems and solutions

I am missing Equipment

Equipment going missing after a patch mostly relates to:

  • Camouflage Net
  • Binocular Telescope
  • Toolbox

From our experience, this is caused by:

  • Garage mods misplacing or creating the illusion that you had more Equipment.
  • You or someone else with access to your account, moved or sold Equipment.

No patch delete equipment. Should a patch remove Equipment, the patch notes will reflect this change.

The game settings or the cache are corrupted

Please delete the game cache (this will reset game settings):

  1. Press Win+R
  2. Type โ€œ%appdata%\wargaming.netโ€
  3. Delete the World of Tanks folder

The graphics driver is outdated

Please make sure to use the recommended graphics card driver:

NVIDIA

  • GeForce 400 Series and newer – 376.33
  • GeForce 200 Series and older (released in 2009 or earlier) – 342.01

AMD

  • RX 470/480 – known crash issues under investigation; driver Crimson Edition 16.11.5 Hotfix seems to have brought some stability improvements.
  • Radeon HD 7700-7900 Series, R5 240, R5 300, R7 200+, R9 200+ – Crimson Relive 17.1.1
  • Radeon HD 5000-7600 Series – Catalyst 15.7.1
  • Radeon HD 2000-4000 Series – Catalyst 13.9 (WinVista/7), Catalyst 14.4 (WinXP)

Mods

Mods and specially old mods, can cause lots of trouble.

Check this article to start the game in Safe Mode (without mods) and make sure all your mods are up to date.

Wargaming.net is not responsible for mods updates.

My issue is not listed

Should you have another kind of issue, please Contact Support

Include the following information:

WGCheck reports listing mods won’t be considered. Make sure the issue persists with no mods and with a fresh game client installation.

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